Pay assessments

ShadowGlen homeowners pay quarterly assessments of $240.00.
 
What are assessments?

To accomplish the many tasks for which it is responsible, the Association must have operating funds for daily maintenance, repairs, and administration, as well as adequate reserve funds for major repairs or replacements for common property. To obtain these funds, all community members are required to pay assessments to the association. The Board of Directors will establish assessment rates each year and adopt the annual budget for the community.


How do I pay my assessments?

Below are the various options CCMC offers to pay your assessment. Whichever method you choose, be sure you include your six-digit account number to ensure the proper application of your payment. Your account number can be found printed on your annual statement, and if you have any questions, you can contact the CCMC team at shadowglentx@ccmcnet.com or 512-278-8810, or contact CCMC’s customer service team at 480-921-7500 or via email at customerservice@ccmcnet.com

New Resident Portal (Single Sign-On for Electronic Payments) - Recommended

While all of the previous payment options you used are still available to you, with CCMC's brand new resident portal, you can set up single sign-on (SSO) with Western Alliance Bank (also known as Alliance Association Bank or AAB) to make payments, view your account balance, and access community information all in one place!
 
After activating SSO, you can set up all of these payment types directly from the portal:

  • Recurring ACH Payments

  • One-time and recurring electronic check payments

  • One-time and recurring credit/debit card payments 

 
Click here to access the new resident portal and visit the resident portal page to access how-to guides for creating your account, paying and viewing your account balance, and more.
 
Alliance Association Bank charges a $2.95 fee per transaction for the use of a one-time eCheck payment. The bank charges a $5.00 flat processing fee per debit card transaction and a 3.5% per credit card transaction. 
 
CCMC and AAB are not related companies. Even though single sign-on will allow you to make payments through AAB from the ShadowGlen resident portal, to comply with privacy laws, we do not share personal information, nor does CCMC have access to your recurring payment profile.

Previous Online Payment Options Through AAB

If you decide not to register for an account in the new resident portal and activate single sign-on for paying your assessment, you can still make the following payment types directly through Western Alliance Bank (also known as Alliance Association Bank or AAB):

  • Recurring ACH Payments

  • Recurring Electronic Check Payments

  • One-Time Electronic Check & Credit/Debit Card Payments.

Please note that these options require signing in directly to the previous AAB payment system here. The bank charges a $5.00 flat processing fee per debit card transaction and a 3.5% per credit card transaction.

CCMC and AAB are not related companies. To comply with privacy laws, we do not share personal information, nor does CCMC have access to your recurring payment profile.

Individual Bill Payment Services

If you are using a bill payment service through your bank or a third party, please review your account number and update the remittance address to:

ShadowGlen POA c/o CCMC Processing Center PO Box 93327 Las Vegas, NV 89193-3327

‍Many bill payment services remit electronically, and the correct account number is essential for proper posting. If your assessment has changed, you must also update your account information with your financial institution

Pay By Mail

When paying by mail, make checks payable to ShadowGlen POA, and make sure you include your account number on your check. Send your payment along with your statement stub to:

ShadowGlen POA c/o CCMC P.O. Box 93327 Las Vegas, NV 89193-3327

E-Statements

In order to save time and money and eliminate paper, you can sign up for Electronic Statements. Simply go to https://ccmcnet.opt-e-mail.com/signup or call 1-866-244-2262 to sign up.